• Guide

What is folder?

Folder is a sub-keyword. Keyword is a first word in a SMS message sent to you by mobile phone. Similarly, sub-keyword is a second word encoded in a SMS. For instance, if the user's organization name is "f1" then the user can create folder name "account", so if anyone sends SMS to "f1 <space> account", the user will retrieve the detail in the "account" folder of the smail application.

How to create a folder?

Click on the "New Folder" icon. Type a folder name, e-mail address and the response message. The e-mail address that you type sends you notifications of the received messages. Then click Add. A new folder is created.

What is response message?

Response message is predefined message. It is sent immediately in response to all incoming messages. By this, it is understood that message is successfully sent to the organization.

How to change response message?

Click on the Folder menu. Click on the edit icon. Type the new response message. Click Update. The response message will be updated.

How to change response message via SMS?

In your mobile type CR<space>folder name<space>response message and send it to 2426. Response message for the specified folder will be updated.

How to add a contact?

Click on the "New Contact" icon. Type the contact name and mobile number. Click on Add. A new contact is added.

How to import contacts via excel?

Click on the Contact menu. Click on "Import From Excel" button. Browse an excel file. Click Import. Contacts will be imported.

How to create a group?

Click on the "New Group" icon. Type a group name and give some description to that group. Click on "Contacts" button and select the contacts you want to add in the group. Or you can even search for the contacts on the basis of their name and mobile number. Select, then click on Add. A new group is created.

How to send message to contacts?

Click on the "New Message to Contacts" icon. Click on To text field to view the contact list. Select contacts from the list. Type your message. To schedule the message, click the checkbox and choose a preferable date/time. And click Send.

How to send message to group?

Click on the "New Message to Group" icon. Select a group from the drop down list. Type your message. To schedule the message, click the checkbox and choose a preferable date/time. And click Send.

How to send SMS to a group via SMS?

In your mobile type Send<space>GroupName<space>message and send it to 2426.

The message will be delivered to the group.

How to send message to your organization ?

Create a new text message in your mobile. Type organization name<space>message and send to 2426. The organization will receive your message.

How to change my profile ?

Click on the Preferences menu. Change your password and full name. Clicking on Update will update your profile.